good questions
Frequently asked questions
Everything therapists usually ask before (and after) signing up. Can’t find your answer? There’s a feedback form inside the app, and we actually read it.
How much does Therapy Manager cost?
There are three plans: Free (₹0 — up to 10 clients and 500 sessions), Starter (₹999/month — up to 50 clients and 5,000 sessions), and Pro (₹2,499/month — unlimited clients and sessions). All plans include the full feature set: scheduling, billing, earnings, and invoices.
Is the free plan really free?
Yes. Up to 10 clients and 500 sessions, with no card required and no time limit. It exists so a new or small practice can run entirely on Therapy Manager without paying — you only upgrade when your practice grows past it.
What happens when I hit my client or session limit?
You'll see a prompt to upgrade. Your existing data is never deleted — you just can't add new clients or sessions until you upgrade or remove some.
Can I cancel or downgrade anytime?
Yes. When you cancel, you keep access until the end of your billing period. After that, you're back on the Free plan with your data intact. Downgrading never deletes anything.
What payment methods do you accept?
We use Dodo Payments — UPI, credit/debit cards, and international cards are all supported. Plans are priced in INR.
Is my clients’ data safe?
Your data lives in Supabase (built on PostgreSQL) with row-level security — database-level rules that ensure each therapist can only ever access their own records. Data is encrypted at rest. We never sell or share your data, and it is never used for advertising. See our Security page for the full picture.
Can I export my data if I leave?
Your data is yours. There is no self-serve export button in the app yet — if you want a complete copy of your clients, sessions, and billing records, contact us and we will provide it. Nothing is ever held hostage behind a subscription.
How do invoices reach my clients?
One click generates an itemized PDF invoice — every unpaid session listed with date and amount, credits carried forward, and a sequential invoice number. Sending it delivers the invoice by email and WhatsApp automatically, based on the contact details you have on file for the client.
Are the invoices suitable for GST record-keeping?
Invoices carry sequential numbers, issue dates, and itemized services with amounts — the foundation a CA needs for your books. There is no dedicated GSTIN field on invoices today, so if you are GST-registered, discuss your invoicing requirements with your CA. Our GST guide for therapists covers when registration is even required.
Does it sync with Google Calendar?
Yes. Connect Google Calendar from the Sessions page and sync your events — events where an attendee matches a client in your roster are imported as sessions automatically.
Can I bring in my existing session history?
Yes. The import tool accepts .xlsx and .csv files and includes a pre-filled template with your clients already listed. You get a row-by-row preview showing exactly what will be imported before anything is saved. See the importing guide for a full walkthrough.
Who is Therapy Manager for?
Solo therapists and small practices in India — psychologists, psychotherapists, and counsellors who want their clients, sessions, billing, and invoices in one place. It was built inside a real Indian practice by a practicing psychotherapist, so the workflows (UPI lump sums, WhatsApp invoices, cancellation policies) match how Indian practices actually run.
My clients pay me by UPI in round amounts — can it handle that?
Yes, this is a core workflow. Record a lump-sum payment against a client and it reduces their running balance; or mark specific sessions as paid. If a client overpays, the surplus is carried as a credit and deducted on their next invoice.
Is there a referral program?
Yes. Every account has a personal referral link on the dashboard — share it with a therapist you know, and when they sign up and activate their account, you both get one month of Starter free. We apply it to both accounts manually within a few days, so there is nothing to redeem or configure.
What if I get stuck or find a bug?
There is a feedback form right inside the dashboard — messages go straight to the team (which is small enough that the founder reads them). Starter and Pro plans include priority email support.