good questions
Frequently asked questions
Everything therapists usually ask before (and after) signing up. Can’t find your answer? There’s a feedback form inside the app, and we actually read it.
How much does Therapy Manager cost?
There are three plans: Free (₹0, up to 10 clients and 500 sessions), Starter (₹999/month, up to 50 clients and 5,000 sessions) and Pro (₹2,499/month, unlimited clients and sessions). Every plan has the full feature set: scheduling, billing, earnings and invoices.
Is the free plan really free?
Yes. Free covers 10 clients and 500 sessions in total, with no card required and no time limit. Every session you log counts toward the 500, cancelled and no-show sessions included, so a caseload of 10 weekly clients reaches the cap in about a year. You only need to upgrade when your practice grows past it.
What happens when I hit my client or session limit?
You'll see a prompt to upgrade. Your existing data is never deleted. You just can't add new clients or sessions until you upgrade or remove some.
Can I cancel anytime?
Yes, from the Manage Subscription page. Cancelling ends your paid plan straight away and moves you to the Free plan, with your data intact. To switch between Starter and Pro, send us a message from the in-app Feedback page and we will change it for you.
What payment methods do you accept?
We use Dodo Payments, which supports UPI, debit and credit cards, and international cards. Plans are priced in INR.
Is my clients’ data safe?
Your data lives in Supabase (built on PostgreSQL) and is encrypted at rest. Your practice records are scoped to your account, in the app and in the database access rules. We never sell your data or share it with third parties for their own purposes, and it is never used for advertising. The Security page has the details.
Can I export my data if I leave?
Your data is yours. There is no self-serve export button in the app yet. If you want a complete copy of your clients, sessions and billing records, send us a message from the in-app Feedback page and we will provide it. Nothing is held back behind a subscription.
How do invoices reach my clients?
One click generates an itemized PDF invoice listing every unpaid session with its date and amount, any credit carried forward, and an invoice number. Sending it emails the PDF to the address you have on file for the client.
Are the invoices suitable for GST record-keeping?
Invoices carry an invoice number, the issue date, and each session with its amount. If you are GST-registered, add your GSTIN in the invoice template and choose whether GST goes on top of your fee or is already included in it. Invoices then print as a Tax Invoice with the taxable value, CGST and SGST or IGST, and your SAC code. GST settings are free on every plan. Check the format with your CA; our GST guide for therapists covers when registration is required.
Does it sync with Google Calendar?
Yes. Connect Google Calendar from the Sessions page and preview a week of events. Events whose attendee matches a client are pre-matched, and you choose which ones to import as sessions.
Can I bring in my existing session history?
Yes, once your clients are added. The import tool accepts .xlsx and .csv files and includes a pre-filled template with your clients already listed. You get a row-by-row preview of what will be imported before anything is saved. The importing guide walks through it.
Who is Therapy Manager for?
Solo therapists and small practices in India: psychologists, psychotherapists and counsellors who want their clients, sessions, billing and invoices in one place. It was built inside a working Indian practice, so the workflows (UPI lump sums, cancellation charges, emailed invoices) match how Indian practices run.
My clients pay me by UPI in round amounts. Can it handle that?
Yes. Record a lump-sum payment against a client and it reduces their running balance, or mark specific sessions as paid. If a client overpays, the surplus is carried as a credit and deducted on their next invoice.
Is there a referral program?
Yes. Every account has a personal referral link on the dashboard. Share it with a therapist you know, and when they sign up and activate their account, you both get one month of Starter free. We apply it to both accounts by hand within a few days, so there is nothing to redeem or configure.
What if I get stuck or find a bug?
Use the feedback form inside the dashboard. Messages go straight to the team, which is small enough that the founders read them. Starter and Pro plans include priority support.